Your Privacy Matters

At HandmadeCarpets.com, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, browse our collections, or make a purchase.

Information We Collect

To provide a seamless shopping experience, we may collect personal information such as:

• Name
• Email Address
• Phone Number
• Billing Address
• Shipping Address
• Payment Information
• Device and Browser Information

We also collect information about how visitors interact with our website to improve performance, usability, and customer experience.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Communicate regarding purchases and inquiries
• Improve our website and services
• Prevent fraud and maintain security
• Share relevant product updates, offers, and collections

Cookies & Website Analytics

Like most ecommerce websites, HandmadeCarpets.com uses cookies and similar technologies to improve website functionality and understand visitor behavior.

These technologies help us:

• Remember your preferences
• Improve site performance
• Analyze visitor interactions
• Enhance your browsing experience

Sharing Information

We only share information with trusted service providers that help us operate our business, including:

• Shopify
• Payment Providers
• Shipping Partners
• Analytics Platforms
• Marketing Platforms

We do not sell your personal information.

Marketing & Advertising

We may use information collected through cookies and analytics tools to provide relevant advertisements and personalized experiences across digital platforms.

You may opt out of certain advertising preferences through the settings provided by those platforms.

Data Security

Protecting your information is important to us. We implement reasonable technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or misuse.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access your personal information
• Request corrections to your information
• Request deletion of your information
• Withdraw marketing consent

To exercise any of these rights, please contact us using the information provided below.

Data Retention

We retain customer information only as long as necessary to fulfill orders, maintain records, comply with legal obligations, and support customer service requirements.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. Any updates will be posted on this page.

Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email: info@handmadecarpets.com