PRIVACY POLICY
PRIVACY POLICY
This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from Handmadecarpets.com (the “Site”).
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you browse the Site, we gather information about the web pages or products you view, what websites or search terms directed you to the Site, and how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using technologies like:
- Cookies: Data files placed on your device or computer, often containing an anonymous unique identifier. For more information about cookies and how to disable them, visit allaboutcookies.org.
- Log Files: Track actions on the Site, collecting data such as IP address, browser type, internet service provider, referring/exit pages, and timestamps.
- Web Beacons, Tags, and Pixels: Electronic files used to track how you browse the Site.
Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, such as your name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number. This information is referred to as "Order Information."
When we speak of "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information to:
- Fulfill orders placed through the Site (including processing payments, arranging shipping, and providing invoices or order confirmations);
- Communicate with you;
- Screen for potential risks or fraud; and
- In line with the preferences you’ve shared with us, provide information or advertising about our products or services.
We use Device Information to help us screen for risks or fraud (particularly your IP address), and to improve and optimize our Site (e.g., by analyzing customer interactions to assess the success of marketing campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use it as described above. For example, we use platforms like Shopify to power our online store. You can read more about Shopify’s privacy practices here. We also use Google Analytics to understand how customers use the Site, and you can read more about Google’s practices here. To opt out of Google Analytics, visit here.
We may also share your information to comply with applicable laws, respond to legal requests (like subpoenas or warrants), or protect our rights.
BEHAVIORAL ADVERTISING
As mentioned, we use your Personal Information to show targeted ads or marketing that might interest you. To learn more about targeted advertising, you can visit the NAI’s educational page.
To opt out of targeted ads:
You can also opt out of some of these services through the Digital Advertising Alliance.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
YOUR RIGHTS
If you are a European resident, you have the right to access the personal information we hold about you and to request corrections, updates, or deletions. If you wish to exercise this right, please contact us at info@handmadecarpets.com.
Additionally, if you are a European resident, we process your information to fulfill contracts or pursue legitimate business interests, and your information may be transferred outside of Europe, including to Canada and the United States.
DATA RETENTION
We will maintain your Order Information for our records unless and until you ask us to delete it.
CHANGES
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.
CONTACT US
For more information about our privacy practices, questions, or complaints, please contact us at info@handmadecarpets.com.