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Frequently Asked Questions
GENERAL
A: HandMadeCarpets.Com is an online platform dedicated to connecting global customers with exquisite, hand-woven rugs crafted by skilled artisans in India. We champion fair trade practices, sustainable production methods, and preserve the rich heritage of rug weaving traditions.
We partner with reputable weaving communities in rural areas of Uttar Pradesh, West Bengal, and Jharkhand, India. Each region boasts unique weaving styles and cultural influences reflected in our rug collections.
Absolutely! Every rug on HandMadeCarpets.Com is meticulously hand-woven by skilled artisans using traditional techniques passed down through generations.
We use a variety of high-quality natural materials, such as wool, silk, and cotton. We may also incorporate sustainable and recycled materials whenever possible.
We offer a wide range of sizes and styles to suit any décor. You'll find everything from bold, statement pieces to timeless treasures that add warmth and character.
We offer a variety of resources to help you choose the perfect rug, including size guides, style inspiration, and a helpful customer service team.
Ordering is easy! Simply browse our collections, choose your desired rug, and follow the secure checkout process.
We accept a variety of secure payment methods for your convenience.
Yes, we offer international shipping to most countries. Shipping costs and estimated delivery times will vary depending on your location.
We offer a customer-friendly return policy. Please refer to our dedicated return policy page for details.
We partner directly with artisan communities in Uttar Pradesh, West Bengal, and Jharkhand, India. We prioritize fair wages, safe working conditions, and the preservation of traditional techniques.
We prioritize sustainable practices throughout our operations. This includes water recycling, repurposing unused materials, and exploring eco-friendly materials.
We're deeply committed to empowering the artisans we partner with. We ensure fair trade practices, provide opportunities for continuous work and financial aid when needed, and in some cases, even supply looms to deserving artisans. We're also developing a scheme to promote girl child education within these weaving communities.
By choosing a HandMadeCarpets.Com rug, you're not just acquiring a beautiful piece of art, you're supporting the livelihood of skilled artisans, preserving cultural heritage, and promoting sustainable practices. You're also contributing to the education of future generations within these weaving communities.
Authentic, hand-woven rugs represent a rich cultural heritage and traditional craftsmanship passed down through generations. Each rug tells a story and offers a unique connection to the artistry and skill of the weaver.